Key Responsibilities

  • Ensure smooth warehouse operations across all assigned warehouses.
  • Drive Inventory Accuracy of 99.99% through effective inventory control and cycle counting.
  • Achieve Dispatch OTIF target (>99%) by ensuring timely order processing and dispatch.
  • Reduce warehouse cost per order through manpower optimization, process improvements, space utilization, and waste elimination.
  • Standardize warehouse processes and ensure adherence to all SOPs.
  • Monitor warehouse productivity and improve operational efficiency.
  • Ensure optimum space utilization and proper storage management.
  • Conduct regular inventory audits and ensure timely closure of stock variances.
  • Review ageing, blocked, and slow-moving inventory and initiate corrective actions.
  • Minimize customer complaints related to warehouse operations through root cause analysis and CAPA implementation.
  • Ensure proper packing standards to prevent transit damage.
  • Conduct periodic warehouse audits and ensure closure of audit observations.
  • Ensure 100% compliance with safety standards, PPE usage, and statutory requirements.
  • Monitor warehouse infrastructure and material handling equipment (MHE) maintenance.
  • Lead, mentor, and develop Warehouse Managers and their teams across the region.
  • Optimize manpower deployment and improve productivity across all warehouses.
  • Drive Lean, 5S, Kaizen, and continuous improvement initiatives.
  • Track regional warehouse KPIs and present performance reviews to the National Head – Warehousing.
  • Support new warehouse setup, expansion, relocation, and process implementation projects.
  • Ensure accurate and timely MIS reporting for warehouse performance, inventory, productivity, and compliance.
  • Foster a culture of ownership, accountability, operational excellence, and continuous improvement across the region.

Required Skills

Customer Service Orientation Communication Skills Excel Advcance Excel skills Leadership Skills Analyst