Executive

Key Responsibilities

• Follow up with vendors daily for material readiness and dispatch status.
• Record vendor delay reasons and expected material readiness dates.
• Confirm pickup address, contact person, material weight, dimensions and number of packages.
• Arrange pickup immediately after vendor confirmation by coordinating with the appropriate courier, transporter or vehicle vendor.
• Coordinate vehicle placement and ensure timely pickup and delivery.
• Align with warehouse teams for material receiving, dispatch and stock movement.
• Track all shipments until final delivery and share timely status updates.
• Follow up for POD and ensure closure within the required timeline.
• Coordinate reverse pickups, material returns and RTO shipments.
• Maintain vendor follow-up, pickup, delivery and POD records in SAP and Excel.
• Coordinate with Purchase, Operations, Warehouse, Accounts and Sales teams.
• Escalate vendor, transporter and delivery delays to the concerned team on time.
• Ensure all dispatch documents, invoices, e-way bills and transporter details are available before pickup.

Required Skills

• Strong vendor follow-up and coordination skills.
• Good communication skills in Hindi and English.
• Basic knowledge of logistics, courier, transport and vehicle arrangement.
• Basic working knowledge of SAP and MS Excel.
• Good problem-solving and escalation skills.
• Ability to handle multiple shipments and priorities simultaneously.

Key Performance Indicators

• Timely vendor follow-up and material readiness updates.
• Pickup arrangement within 30 minutes of vendor readiness confirmation.
• On-time pickup and delivery performance.
• Accurate shipment tracking and reporting.
• Timely POD collection and closure.
• Reduction in vendor and transporter delays.
• Proper escalation and coordination without follow-up gaps.